Terms of Service

Effective Date: 9/12/2025
Last Updated: 9/12/2025

1. Acceptance of Terms
By downloading, installing, or using the PrizeTrail mobile application ("App" or "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service.
These Terms constitute a legally binding agreement between you and PrizeTrail ("Company," "we," "our," or "us").

2. Description of Service
PrizeTrail is a fitness tracking application that allows users to:
-Track daily steps and physical activity using HealthKit integration
-Earn virtual step points based on activity. Step points are then used to win credits
-Participate in daily, weekly, and monthly challenges
-Redeem earned credits for rewards through our reward system
-Access premium features through subscription plans

3. Eligibility and Account Requirements

3.1 Age Requirements
You must be at least 13 years of age to use PrizeTrail. Users between 13-17 must have parental consent.

3.2 Account Creation
You must provide accurate and complete information when creating an account
You are responsible for maintaining the confidentiality of your account credentials
You must immediately notify us of any unauthorized use of your account
One account per person; multiple accounts are prohibited

3.3 Account Termination
We reserve the right to remove step points and/or credits, and suspend or terminate accounts that violate these Terms or engage in fraudulent activity. Terminated accounts permanently lose all step points and credits held within them.

4. Health and Safety Disclaimers

4.1 Not Medical Advice
PrizeTrail is for general fitness tracking purposes only and does not provide medical advice, diagnosis, or treatment. Always consult with healthcare professionals before beginning any exercise program.

4.2 Use at Your Own Risk
Physical activity carries inherent risks. You assume all responsibility for your health and safety while using the App. Listen to your body and your doctor, and exercise within your limits.

4.3 Device Accuracy
Step counts and activity measurements are estimates and may not be perfectly accurate. Do not rely solely on the App for critical health decisions.

4.4 Medical Conditions
If you have any medical conditions, injuries, or concerns, consult your healthcare provider before using PrizeTrail or increasing your physical activity.

5. Step Points, Credits, and Reward System

5.1 Earning Step Points
Step Points are a virtual currency earned through:
-Daily step activity. 100 steps earns you a step point (Regular*)
-Buying step point packages in the in app store. This is not required to earn step points but may speed up the process of earning step points (Bonus*)
-Redemption of promotional codes that give step points (Bonus*)

*There are two types of step points: Regular and Bonus.
-Regular step points come from physical activity such as walking. These step points reset back to 0 every night at midnight.
-Bonus step points are earned from purchasing step point packages, promo codes, and other non-physical activity methods. These do not reset, you keep these until you spend them.

5.2 Earning Credits
Credits are virtual currency earned through:
Using step points to spin the prize wheel
Completing challenges and achievements
Bonus activities and promotional codes

5.3 Step Points and Credit Properties
Step Points and Credits are the name of the in-game currencies in the PrizeTrail app
Step Points and Credits have no real-world monetary value
Step Points and Credits cannot be transferred between accounts
Step Points and Credits cannot be sold, traded, or exchanged for cash
Step Points and Credits balances are tied to your account and non-transferable

5.4 Step Points and Credit Expiration
Step Points earned from physical activity expire at midnight and reset to 0. Credits and Step Points earned from non-physical activity (promo codes, purchases, etc..) do not expire or reset while your account remains active.
Step Points and Credits may be forfeited if your account is suspended or terminated for Terms violations
Inactive accounts (no login for 2+ years) may lose accumulated Step Points and Credits
Step Points and Credits may be forfeited if your account is flagged for fraudulent activity

5.5 Reward Redemption
Rewards are subject to availability and may change without notice
Reward fulfillment typically occurs within 24 hours from purchase. This fulfillment speed may vary
We reserve the right to substitute equivalent rewards if items become unavailable
Shipping is paid for by PrizeTrail, as such expect 7-21 days for shipped products to arrive. This is just an estimate and can be shorter or longer.

5.6 Fraud Prevention
Manipulating step counts, using automated systems, or exploiting glitches is prohibited
Accounts engaging in fraudulent activity will be terminated and credits forfeited
We employ detection systems to identify abnormal activity patterns
Multiple device usage to artificially inflate step counts is not permitted
If a user has an Apple Watch and iPhone, and uses both for step tracking, that is allowed as long as they are not pairing the watch with various iPhones. At that point it becomes fraudulent.

5.7 Free vs. Premium Rewards
Free users have access to select reward options
Premium subscribers have access to the full reward catalog
Reward availability is subject to change. PrizeTrail reserves the right to cancel orders at our sole discretion.

5.8 Promotional Credits
In certain cases, bonus credits from promotions may have special terms or expiration dates
Promotional credits cannot be combined with certain offers unless specified
We reserve the right to modify or cancel promotions at any time

6. Subscription Terms

6.1 Premium Subscriptions
Premium subscriptions provide enhanced features including:
-Unlimited daily spins
-2x step point multiplier (2 points per 100 steps)
-1000 step points can be earned a day from walking
-Access to ALL rewards (up to $100 gift cards)
-Ad-free experience
-Advanced analytics (daily, weekly, monthly, yearly)
-Custom step goals (up to 300,000 steps)
-Challenges with higher rewards
-Early access to new features
-Unlimited ticket storage
-Watch App - Premium Features

6.2 Billing and Payments
Subscriptions are billed through Apple App Store or Google Play Store
Billing occurs automatically unless cancelled before renewal
Prices are subject to change with advance notice
No refunds for partial subscription periods

6.3 Cancellation
Cancel subscriptions through your device's app store settings
Cancellation takes effect at the end of the current billing period
Access to premium features continues until subscription expires
Previously earned credits remain available after downgrading

7. User Conduct and Prohibited Activities

7.1 Acceptable Use
You agree to use PrizeTrail only for lawful purposes and in accordance with these Terms.

7.2 Prohibited Activities
You may not:
-Use automated scripts, bots, or devices to artificially generate steps
-Attempt to hack, reverse engineer, or circumvent app security measures
-Share account credentials or allow others to use your account
-Create multiple accounts to exploit rewards or features
-Interfere with the proper functioning of the Service
-Attempt to earn step points or credits through fraudulent means
-Use the Service for any illegal or unauthorized purpose

7.3 Content Standards
Any content you submit through the Service must not:
-Contain offensive, inappropriate, or harmful material
-Violate intellectual property rights
-Include personal information of others without consent
-Contain malware, viruses, or malicious code

8. Intellectual Property Rights

8.1 Our Rights
The PrizeTrail app, including the PrizeTrail Watch app, and all content, features, and functionality, is owned by us and protected by copyright, trademark, and other intellectual property laws.

8.2 Limited License
We grant you a limited, non-exclusive, non-transferable license to use the App for personal, non-commercial purposes in accordance with these Terms.

8.3 User Content
You retain ownership of any content you create or submit through the Service, but grant us a license to use such content for Service operation and improvement.

9. Privacy and Data Protection
Your privacy is important to us. Please review our Privacy Policy, which explains how we collect, use, and protect your information. By using the Service, you consent to our privacy practices.

10. Disclaimers and Limitations of Liability

10.1 Service "As Is"
The Service is provided "as is" and "as available" without warranties of any kind, either express or implied.

10.2 No Guarantee of Availability
We do not guarantee that the Service will be available at all times or free from interruptions, errors, or technical issues.

10.3 Limitation of Liability
To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service.

10.4 Health-Related Disclaimers
We are not responsible for any injuries, health issues, or adverse effects resulting from your use of the App or participation in physical activities.

11. Indemnification
You agree to indemnify and hold us harmless from any claims, damages, losses, or expenses arising from your use of the Service, violation of these Terms, or infringement of any rights of another party.

12. Termination

12.1 Termination by You
You may terminate your account at any time by deleting the App and contacting customer support.

12.2 Termination by Us
We may terminate or suspend your account immediately if you violate these Terms or engage in prohibited activities.

12.3 Effect of Termination
Upon termination:
-Your access to the Service will be revoked
-Your account data may be deleted
-Accumulated credits will be forfeited
-Accumulated step points will be forfeited
-Outstanding reward redemptions may be cancelled

13. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify users of significant changes through any of the following:
-In-app notifications
-Email notifications
-Prominent notice in the App
Continued use of the Service after changes take effect constitutes acceptance of the modified Terms.

14. Governing Law and Dispute Resolution

14.1 Governing Law
These Terms are governed by the laws of Texas, without regard to conflict of law principles.

14.2 Dispute Resolution
Any disputes arising from these Terms or the Service shall be resolved through binding arbitration in accordance with the rules of the arbitration group of our choosing.

14.3 Class Action Waiver
You agree that any arbitration or legal proceeding shall be conducted on an individual basis and not as part of a class action.

15. Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

16. Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and us regarding the Service.

17. Contact Information
If you have questions about these Terms, please contact us:
-Email: hello@prizetrailapp.com
-Website: www.PrizeTrailApp.com
For legal inquiries, please include "Legal" in your subject line.

18. App Store Compliance

18.1 Apple App Store
If you downloaded PrizeTrail from the Apple App Store, you acknowledge that:
-Apple is not a party to these Terms
-Apple is not responsible for the Service or any claims related to it
-Apple's terms and conditions also apply to your use of the App

18.2 Google Play Store
If you downloaded PrizeTrail from Google Play, you acknowledge that Google's terms of service also apply to your use of the App.

By using PrizeTrail, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.